SmartAmps HRMS is a subscription-based SaaS product. As a digital service, refunds are limited and governed by the following policy:
All subscription payments for SmartAmps HRMS are non-refundable, except in cases where a billing error occurs.
You may cancel your subscription at any time.
Cancellation will stop the next billing cycle but will not generate refunds for already-charged periods.
If a free trial is enabled for your plan, you may cancel before the trial ends to avoid charges.
If you are charged twice due to a technical error, we will verify and process a refund within 7 working days.
Refunds are not provided for:
User mistakes
Incorrect data entry
Misuse of platform features
Failure to understand the product features
For billing or refund-related issues, contact: billing@dataamps.com